ALORICA COMPANY WORK FROM HOME JOB| 12th/DIPLOMA/ANY DEGREE|FRESHER CAN APPLY| SALARY 25K
Notification: ALORICA WORK FROM HOME & OFFICE JOB 2024
Qualification: 12th PASS/DIPLOMA/ANY GRADUATE FRESHER CAN APPLY
Gender: M/F
Position: CUSTOMER SERVIE AGENT
Salary: 25,000/-
Apply link: https://shorturl.at/vxI78
Alorica is a
leading provider of Business Process and Customer Satisfaction Outsourcing
solutions that span the entire customer lifecycle. But that’s just a very
technical way of saying what we really do, which is to make lives better…one
interaction at a time.
100,000 strong
and dedicated to delivering insanely great customer experiences to people
across the globe. It’s our privilege to partner with the world’s largest and
most respected brands—embracing every day and every challenge with Passion,
Performance, and Possibilities.
The world’s
largest provider of customer experiences to North American consumers.
14 Countries.
100 Locations. Over 100,000 Employees. One Planet (for now).
ROLES & RESPOSIBILITIES
·
Provide customer support and resolve customer
queries via call.
·
Build credibility and trust with the customers by
empathizing with their problem in words, proactively understanding their needs
and responding promptly thereby obtaining high quality/ Customer Satisfaction
(CSAT) scores for the work you performed.
· Research, Diagnose, troubleshoot, and identify
solutions to resolve customer issues.
·
Candidate should be flexible to work in 24*7
environments (US Shift).
REQUIRMENTS
·
Freshers to 5yrs of experience with Customer
Support *
·
Experience in an International Voice Process.
·
The candidate should have excellent command over
English - fluency in spoken English, customer service skills and high energy
levels.
·
Candidates who have experience into domestic Voice
Process can be considered as freshers.
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