Breaking News

ALORICA COMPANY WORK FROM HOME JOB| 12th/DIPLOMA/ANY DEGREE|FRESHER CAN APPLY| SALARY 25K

 Notification: ALORICA WORK FROM HOME & OFFICE JOB 2024


Qualification: 12th PASS/DIPLOMA/ANY GRADUATE FRESHER CAN APPLY


Gender: M/F


Position: CUSTOMER SERVIE AGENT


Salary: 25,000/-


Apply link: https://shorturl.at/vxI78



About Alorica India:


Alorica is a leading provider of Business Process and Customer Satisfaction Outsourcing solutions that span the entire customer lifecycle. But that’s just a very technical way of saying what we really do, which is to make lives better…one interaction at a time.


100,000 strong and dedicated to delivering insanely great customer experiences to people across the globe. It’s our privilege to partner with the world’s largest and most respected brands—embracing every day and every challenge with Passion, Performance, and Possibilities.

 

The world’s largest provider of customer experiences to North American consumers.


 

14 Countries. 100 Locations. Over 100,000 Employees. One Planet (for now).

 

ROLES & RESPOSIBILITIES

·         Provide customer support and resolve customer queries via call.


·         Build credibility and trust with the customers by empathizing with their problem in words, proactively understanding their needs and responding promptly thereby obtaining high quality/ Customer Satisfaction (CSAT) scores for the work you performed.


·        Research, Diagnose, troubleshoot, and identify solutions to resolve customer issues.


·         Candidate should be flexible to work in 24*7 environments (US Shift).

 

REQUIRMENTS

·         Freshers to 5yrs of experience with Customer Support * 


·         Experience in an International Voice Process.


·         The candidate should have excellent command over English - fluency in spoken English, customer service skills and high energy levels.


·         Candidates who have experience into domestic Voice Process can be considered as freshers.

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