12th PASS/DIPLOMA/ANY GRADUATE FRESHER CAN APPLY|JIO WORK FROM HOME JOBS|SALARY 25K|

 

Notification: JIO WORK FROM HOME JOB 2024

Qualification: 12th PASS/DIPLOMA/ANY GRADUATE FRESHER CAN APPLY

Gender: M/F

Position: ADVISOR CONTACT CENTRE

Salary: 25,000/-

Apply link: https://shorturl.at/fjoFL

Advisor Contact Centre (Work from Home)

Job description

1. Manage all customer interactions as rostered within parameters

2. Demonstrate ownership on calls when contacted by customer

3. Respond to all customers in appropriate tone and language

4. Offer a solution-based approach for all customer interactions

5. Educate the customer at every given possible opportunity

6. Ensure updating of product, system, process and policy knowledge

7. Adhere to rostered timing, scheduled shifts and activities

8. Capture customer details and data relevant to the call or service

9. Resolve customer queries within agreed timelines

10. Manage outbound campaigns as per business requirement

11. Increase, develop and retain customer base through relationship building and service

12. Follow all contact center policies, procedures, code of conduct and legislative requirements

Qualification Minimum Under Graduate

Work Experience 6 months experience preferred, Freshers can also apply